Refund Policy

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1. Clear and Fair Refund Process

Our refund policy is straightforward, ensuring transparency and fairness for all bookings made through Artenreithof’s platform.

Cancellations made within the specified time frame qualify for refunds, ensuring flexibility for unforeseen changes in your travel plans.

Refunds for late cancellations are prorated, reflecting our commitment to balancing guest convenience with operational needs.

Certain cases, like last-minute cancellations or no-shows, are non-refundable. Full details are provided during the booking process.

Submit refund requests via our contact form, including booking details and cancellation reasons, for prompt review and processing.

Refunds are processed within 7–10 business days and returned via the original payment method used during booking.